Privacy Policy for Countim
Welcome to Countim (“we,” “us,” or “our”), your premier digital tally counter application and e-commerce platform. This Privacy Policy outlines how we collect, use, and protect your information as you utilize our counting tools, make purchases, and interact with advertisements through our website countim.com. By using our Service, you agree to the practices described below.
Data Collection Overview
Account & Profile Data
Email address and password for account creation, first and last name for account identification and order fulfillment, profile preferences and counter customizations.
E-commerce & Payment Data
Billing and shipping addresses for order processing, payment information (processed securely through third-party processors), order history, purchase preferences, and transaction records.
Usage Data
IP addresses, browser type, and referral sources, device information: Operating system, browser version, screen resolution, interaction patterns: Counter usage, shopping behavior, page views.
Analytics & Advertising
Shopping cart activity and abandonment patterns, product views, purchase funnel behavior, conversion tracking and sales performance metrics, ad interaction data and demographic inferences.
Counter Application Data
Saved counters, count values, and custom labels, counter themes, settings, and usage preferences, backup and synchronization data, performance metrics and error rates.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
Account
A unique profile created to access features like saving custom counters, making purchases, or managing orders.
Personal Data
Information identifying you (e.g., email, name, billing address, payment information, saved counter configurations).
Service
The Countim website, tally counter tools, e-commerce features, and related services.
Usage Data
Metrics like counting patterns, shopping behavior, session duration, device types, and feature usage.
Cookies
Small files stored on your device to enhance functionality (e.g., remembering shopping cart contents, counter preferences, or ad personalization).
Device
Any tool used to access Countim (e.g., smartphone, tablet, laptop, desktop computer).
Tracking Technologies and Cookies
Cookie Categories
Essential Cookies
User authentication and account security, shopping cart functionality and checkout process, basic counter operation and data persistence.
E-commerce Cookies
Order tracking and purchase history, product recommendations based on browsing, pricing and inventory management, fraud prevention and payment security.
Analytics Cookies
Google Analytics for traffic and behavior analysis, e-commerce tracking for sales performance, user journey mapping and conversion optimization.
Advertising Cookies (Google AdSense)
Personalized ad delivery based on interests, frequency capping and ad rotation, cross-site behavioral targeting, remarketing to previous visitors.
Use of Your Personal Data
Core Service Operations
Counter Functionality: Maintain and sync your tally counters across devices, Account Management: Provide secure access and personalized experiences, Customer Support: Respond to inquiries and resolve technical issues.
E-commerce Operations
Order Processing: Handle purchases, payments, and shipping, Inventory Management: Track product availability and pricing, Fraud Prevention: Detect and prevent fraudulent transactions.
Marketing and Advertising
Personalized Ads: Display relevant Google AdSense advertisements, Email Marketing: Send promotional offers and product updates (with consent), Remarketing: Show targeted ads to previous visitors.
Sharing Your Personal Data
E-commerce Partners
Payment Processors: Stripe, PayPal, or other certified payment handlers, Shipping Partners: UPS, FedEx, USPS for order fulfillment, Tax Services: Automated tax calculation and compliance providers.
Advertising Networks
Google AdSense: For displaying and managing advertisements, Analytics Providers: Google Analytics, Facebook Pixel for tracking, Remarketing Partners: To show ads on other websites you visit.
Important Notice
We never sell your personal information to third parties for their independent marketing use.
Your Privacy Rights
Access and Control
Data Access: Request copies of your personal and transaction data, Data Correction: Update incorrect personal or billing information, Account Deletion: Close your account and delete associated data.
Communication Preferences
Marketing Emails: Unsubscribe from promotional communications, Order Updates: Cannot opt-out of transactional emails (receipts, shipping), Ad Personalization: Control ad targeting through Google Ad Settings.
State-Specific Rights (US)
California (CCPA): Right to know, delete, and opt-out of sale, Virginia (VCDPA): Right to access, correct, delete, and opt-out, Other States: Rights as provided by applicable state privacy laws.
Security Measures
Technical Safeguards
SSL/TLS encryption for all data transmission, regular security audits and penetration testing, access controls and authentication requirements, secure data centers with physical access controls.
E-commerce Security
PCI DSS compliance for payment processing, fraud detection and prevention systems, secure checkout process with encryption, regular security updates and patches.
Children’s Privacy
Countim does not knowingly collect personal information from children under 13. Our e-commerce features and advertising are not directed at children. If you believe we have collected information from a child, contact us immediately for removal.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect:
Policy Updates
New features or services, changes in legal requirements, updates to third-party integrations, improvements to privacy practices.
Notification Methods
Email notices to registered users, prominent website banners, in-app notifications for mobile users, updated “Last Modified” date.
Continued use after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy, your data, or your privacy rights:
Data Requests
Include “Privacy Request” in subject line when contacting us about your personal data.
Ad Concerns
Reference “AdSense” or “Advertising” when reporting issues with advertisements.
E-commerce Issues
Include order number if applicable when reporting purchase or shipping problems.