Terms and Conditions for Countim
Effective Date: February 26, 2025
1. Acceptance of Terms
By accessing or using Countim (countim.com), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not use the Site or Services. These Terms apply to all visitors, users, customers, and others who access or use our digital tally counter services and e-commerce platform.
2. Use of the Site and Services
Counter Services
Creating, using, and managing digital tally counters for personal or commercial counting needs, including saving counter configurations and syncing data across devices.
E-commerce Transactions
Purchasing counter-related products, premium features, or digital services through our secure payment processing system with third-party payment processors.
Account Features
Saving counter configurations, syncing data across devices, accessing premium features, and engaging with community features like reviews and support forums.
Community Features
Engaging with reviews, support forums, or sharing counter templates where available, while maintaining appropriate content standards.
Prohibited Activities
Using the Site for illegal purposes, attempting to reverse engineer our applications, using automated systems to manipulate counters, sharing account credentials, copying or distributing our tools without permission, interfering with site functionality, submitting false payment information, or using our services for illegal activities.
3. E-commerce Terms
Products and Services
Premium counter features and advanced functionality, counter templates and customization options, data export and backup services, ad-free experiences and enhanced support.
Pricing and Payment
All prices displayed in US Dollars subject to change, third-party payment processors for secure transactions, applicable sales taxes calculated at checkout, automatic billing for recurring subscriptions.
Orders and Fulfillment
Digital products delivered immediately upon payment verification, email confirmation for successful purchases, premium features activated automatically upon payment processing.
Refunds and Cancellations
Digital products generally non-refundable due to immediate delivery, subscription cancellation available through account settings, payment disputes handled by customer support, refunds considered for technical issues.
4. Intellectual Property
All content on Countim, including software code, counter algorithms, user interfaces, logos, and graphics, is owned by us or our licensors and is protected by copyright, trademark, patent, and other intellectual property laws under United States and international law.
Limited License
We grant you a limited, non-exclusive, non-transferable license to use our counter services for their intended purpose. This license does not include rights to modify, adapt, distribute, sell, or sublicense our software.
User-Generated Content
If you create custom counter templates, configurations, or other content using our tools, you retain ownership of your original content while granting us necessary rights to provide our services.
5. User-Generated Content and Data
Your Counter Data
You retain ownership of your counter data, configurations, and custom settings. We provide tools for data export and backup to ensure you maintain access to your information. You are responsible for maintaining appropriate backups.
Content Responsibility
If you submit reviews, comments, or other content, you are solely responsible for its accuracy and legality. You grant us a non-exclusive, royalty-free license to use, display, and modify your content for service operation and promotion.
Prohibited Content
Do not submit content that is offensive, defamatory, harassing, discriminatory, false, misleading, infringing on others’ rights, spam, advertisements, or contains malicious code. We reserve the right to remove violating content.
6. Third-Party Services and Integrations
Payment Processors
We use third-party payment processors to handle transactions securely. Your payment information is subject to their terms of service and privacy policies.
Advertising Services
Our site displays advertisements through Google AdSense and other advertising networks. These services may collect data according to their own terms and privacy policies.
Analytics and Tracking
We use analytics services to improve our platform. These third-party services operate under their own terms of service.
External Links
Countim may contain links to third-party websites or services provided for convenience only. We do not endorse or control these third parties and are not responsible for their content, policies, or practices.
7. Account Terms
Account Creation
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorized use.
Account Suspension
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent or illegal activities, abuse our services, or fail to pay for services or subscriptions.
Data Retention
Upon account termination, we will retain your data according to our Privacy Policy and applicable legal requirements.
8. Service Availability and Support
Service Uptime
While we strive to provide reliable service, we cannot guarantee 100% uptime. Scheduled maintenance will be announced when possible.
Customer Support
We provide customer support for technical issues, billing questions, and general assistance. Support response times may vary based on issue complexity and support volume.
Feature Changes
We may add, modify, or discontinue features with appropriate notice to users. Significant changes affecting paid services will include reasonable transition periods.
9. Disclaimer of Warranties
The Site and Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, reliability, availability, or performance of our counter tools or e-commerce services. Your use of Countim is at your sole risk.
Counter Accuracy
While our counting algorithms are designed for accuracy, we cannot guarantee perfect precision in all use cases or environments.
Data Loss Protection
Although we implement backup systems, you are responsible for maintaining your own backups of critical counting data.
10. Limitation of Liability
To the fullest extent permitted by law, Countim and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Services.
Excluded Damages
Loss of data, revenue, or business opportunities, costs of substitute services or equipment, business interruption or system downtime, any damages resulting from counter inaccuracies or malfunctions.
Liability Cap
Our total liability for any claims related to these Terms shall not exceed the amount you paid us in the twelve months preceding the claim.
14. Governing Law and Dispute Resolution
Governing Law
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Dispute Resolution
First attempt informal resolution through direct communication with our support team. Unresolved disputes will be settled through binding arbitration under the rules of the American Arbitration Association.
Class Action Waiver
You agree to resolve disputes individually and waive rights to participate in class action lawsuits.
16. Changes to These Terms
We may update these Terms periodically to reflect changes in our services, new legal requirements, or improvements to user protection or service quality.
Notification of Changes
Significant changes will be communicated via email notices to registered users, prominent notices on our website, in-app notifications for mobile users, and updated “Effective Date” at the top of these Terms.
Acceptance of Changes
Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree to changes, you must stop using our services.
19. Contact Us
If you have questions or concerns about these Terms, please contact us:
Billing Questions
Include “Billing” in subject line when contacting us about payment issues, refunds, or subscription management.
Technical Support
Include “Technical Support” in subject line when reporting issues with counter functionality or account access.
Legal Matters
Include “Legal” in subject line when addressing legal concerns, copyright issues, or terms of service questions.